Maxgaming is pleased to be able to offer you the convenience of retrieving your invoices from the internet when and where you like.
SIMPLIFIED INVOICE FORMAT
From Tuesday 31st March 2009 Maxgaming will be moving to a new billing system introducing a simplified invoice format.
The invoice will be separated into 3 categories/headers:
“SWL service fee (weekly fees)” – covering all fixed & turnover based fees for the Statewide Link (SWL)
“Variable fee” - covering jackpot contributions charged for each product on the SWL and CCCEs
“Hardware & Equipment” – covering Equipment Term purchases & Signage rentals
The invoice will display total product information eliminating the display of machine figures. The rate per unit or percentage for each product will be displayed, as well as the total charge, GST, and total including GST. Turnover will no longer be displayed on the invoice but will be available via Maxweb after log in.
The new format will be easy to read and will be refined to one page, rather than multiple pages.
Also available from the 31st March 2009 will be access to SWL invoices via the Maxgaming website. If you have not yet been set up with a user name and password and would like to have easy access to invoices and reports please call our Operations department on 1800 706 221.
The website will display all invoices from the 31st March 2009 plus a history of the venues invoices from 1st January 2008.
To access these invoices select “invoices” from the side menu, then select the date required and press the “go” button. This will return a list of invoice/s in pdf format. You will need Adobe Acrobat reader installed to read documents in pdf format.
In addition you will have access to 2 finance reports displaying how the invoice has been calculated. To access these finance reports select “reports” from the side menu, then “admin reports” from the next menu.
The first report available is 1) Invoice Detail – detailing the breakdown of charges on an invoice & 2) Invoice Summary which summarises total charges for a venue for a particular period i.e. 1 month, 6 months, etc – as requested by the venue. To access the turnover information for your venue go to “reports” then select “Jackpot Performance Reporting” and then “Links Reconciliation Report”.
If you have any queries regarding accessing these reports please call the Maxgaming Operations Department on 1800 706 221 and select 2 for venue and then 1 for Operations. If you have any queries regarding the calculation of invoice charges please call the Maxgaming Finance Department on 1800 706 221 and select 2 for venue and then 2 for Finance.