Technical Disruption: MAX Client Portals

The MAX Gaming client portal for New South Wales remains unavailable at this time. We apologise for the inconvenience this may cause. is unaffected and continues to be available for all your regulatory reports.

At this stage, we are unable to advise of when this issue will be resolved, however we have our full technical resources focused on resolving this issue and restoring access.

To assist you during this time, you can contact our team by email at and we can generate specific reports on your behalf until access to the client portal is available.

For any other enquiries please contact the MAX DMS Helpdesk on 1800 307 551, 7:30am to 5:30pm, business days

We will keep you informed regarding our progress to restore access to the portal.

Once again, we apologise for the ongoing disruption to our service and thank you for your patience.


The MAX Team